Category: Audio

12 June 2018

Say it loud: let people know about your accessibility measures

“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask …

23 May 2018

Getting your GDPR policies in accessible formats

We hope you’re nearly there with your own preparations for GDPR, coming into force on 25 May. But please don’t forget your print-disabled customers, as they’ll need to read GDPR policies too. For support making your policy documents accessible for your blind and print disabled contacts, get in touch – we’re happy to help! For …

22 May 2018

GDPR and access – find out what your clients really want

Contacting your clients about GDPR? Find out their preferred format at the same time. Did you know that not all blind people read Braille? Some people may prefer Large Print, Audio or e-text formats. Some of your customers with failing eyesight might not even be aware of the opportunity to read information in Large Print. And don’t forget …

11 May 2018

Picture this! Making images accessible

  Have you ever thought about how blind and partially sighted people access images? When clients send us documents to transcribe, they often assume we simply omit images. But it’s actually a bit more complicated than that… When we transcribe a document into an accessible format, we strive to create equal access to information. As …

19 March 2018

What is the purple pound?

The term ‘purple pound’ is now widely used to refer to the collective spending power of disabled people. This spending power is estimated to be worth about £249bn to the UK economy. Apart from being a legal duty, if you don’t make your products and services accessible to people with disabilities, you risk losing this …

16 March 2018

How to look after your voice when podcasting

Thinking of starting a podcast? Here’s how to make sure your voice doesn’t suffer… So you’ve got yourself a mic and something important to say but stop right there! Before you start your podcast, read these tips from our expert audio team on how to look after your voice… they’ll help protect your throat and …

20 November 2017

A2i’s top facts about alternative formats

How many people read Braille in the UK? How many books are available in alternative formats? What font size is Large Print? You’ll find all these statistics and more in our handy infographic about alternative formats Let us know any if you have any questions about accessible formats or the transcription process – we’ll be happy to help answer …

16 October 2017

Getting accessible customer-service right first time

Recent research into how sensory-impaired people access disability benefits highlights problems in the PIP benefits application process. These problems are unnecessary, and hinder people from accessing the benefits they both rely on, and are entitled to. Ensuring people can access their disability benefits is of utmost priority, and these issues need to be addressed. But …

18 September 2017

The Accessible Information Standard: update

How A2i can help you comply with the Accessible Information Standard The UK government’s Accessible Information Standard came into force from the 1st August 2016. You may already know that the Standard requires publicly funded health and social care organisations to ensure patients, service-users, their parents and carers can get information in an accessible format …

2 June 2017

How to write an alternative formats statement

It may seem an odd question, but just how accessible is your statement about your document’s accessibility? We often find that document accessibility statements like ‘this information is available in alternative formats on request’ are in a tiny, hard-to-read font or colour, often hidden away at the back of the document – when they should …

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