Category: Blog

27 May 2026

Making Information Accessible Through Audio

Accessible communication is about more than just providing information – it’s about making sure people can access and understand it in a way that works for them. For many people, audio can provide a more flexible, comfortable and accessible alternative to printed text. Whether someone is blind or visually impaired, has dyslexia, experiences screen fatigue …

Studio microphone with headphones hanging on the stand against a warm orange background.

2 December 2019

Easy Read – Top 10 FAQ’s

Many people are still unsure what Easy Read is or how to create it. Below are some Frequently Asked Questions that our customers send us. We hope the information helps you better understand both Easy Read and your customers’ requirements. If you don’t find an answer to your questions here just get in touch with …

Easy Read logo

2 December 2019

Easy Read – should you be providing it?

What is an Easy Read? Easy Read is an increasingly popular format and we are translating more and more documents for our customers. But not everyone knows what it is or whether they should be proving their information in Easy Read for their customers and service users. Hopefully A2i can help you with this decision. …

A lady holding an Easy Read document and smiling

12 November 2018

Online audio: how to make your website information accessible

Did you know that 71% of disabled customers with access needs will click away from a website that they find difficult to use? And did you also know that 1 in 10 adults in the UK now listen to audiobooks? So, making your information accessible online in audio is vital if you want to reach …

Image of a website showing click rates

19 October 2018

Accessible PDFs: what are they?

So, do you think your website is accessible? If you have PDF documents on there, then unfortunately it probably isn’t…unless you have accessible PDF’s. Have you ever listened to your online PDF documents using read-aloud software? If not, try it – you’ll see the problem!  Read-aloud programmes will struggle to access normal PDFs. Your images, …

Image of PDF on a computer screen

12 June 2018

Say it loud: let people know about your accessibility measures

“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask …

11 May 2018

Picture this! Making images accessible

Have you ever thought about how blind and partially sighted people access images? When clients send us documents to transcribe, they often assume we simply omit images. But it’s actually a bit more complicated than that… Making images accessible When we transcribe a document into an accessible format, we strive to create equal access to …

20 November 2017

How much do you know about Braille?

    Test your knowledge We’ve designed a fun quiz for you to check how much you already know about Braille. How did you do? Do you have any questions about Braille? Just ping us an email, we’ll be happy to help. You can also follow us on Twitter: @a2itranscribes  Or for top accessibility tips straight …

Braille book

16 October 2017

Getting accessible customer-service right first time

Recent research into how sensory-impaired people access disability benefits highlights problems in the PIP benefits application process. These problems are unnecessary, and hinder people from accessing the benefits they both rely on, and are entitled to. Ensuring people can access their disability benefits is of utmost priority, and these issues need to be addressed. But …

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