About A2i Transcription Services

A leading transcription services provider
A2i is an accessible communication specialist and leading transcription service provider. The A2i team believes in the importance of accessible communication to help you reach a wider audience by making your information accessible to people who are blind, visually-impaired, hearing impaired or cannot read printed or on-screen text.

Why A2i? Our name reflects our service: to provide ‘Access 2 information’. Our expert transcription services change text into alternative accessible formats, so that everyone can have equal access to information.

To find out more about any of our transcription services, please select from the drop-down Services menu at the top of the page.

Our transcription services video

Click here to read the full script of our video.

We provide transcription services to the following formats:

Braille
Audio Transcription
Large Print
Easy Read Translation
E-Text
Tactile
BSL Video Production Services
Moon

We really want to make a difference. We want to influence and enable others to improve accessibility, supporting others to change their area and even the world. So if you want to discuss how we can help you make a difference in your sector or in your country, please get in touch.

Contact us

What we're really all about...

Samples by A2i

As a transcription provider, we:

  • make information accessible for people with disabilities
  • help businesses meet their legal requirements and equality duties
  • provide a fast turnaround
  • offer a friendly and professional service.

Easy Read discussion group meeting

As a business, we:

  • offer an honest and ethical place of employment
  • create a positive working environment, with a focus on communication and flexibility
  • have a culture of respect, teamwork and balance
  • care about job satisfaction and personal growth.
Susie Fisher

How A2i started

Susie Fisher started the A2i in 1999 from a bedroom! Now a thriving small business with a dedicated team, Susie tells us A2i’s story.

“I founded A2i back in 1999 when I worked in a university’s disability department and discovered it was impossible to get accessible formats transcribed for our visually impaired students in under two months.

I felt this was a huge equality problem, but one I could do something about – so I set up A2i as a document transcription provider. With the help of my team, A2i is now a leading alternative formats and transcription service provider in the UK. As an accessible communication specialist, A2i offers a speedy and reliable transcription service for a whole range of companies, individuals and organisations who want to be able to reach their blind, visually impaired and print-disabled audiences…”.

You can read the full story here...
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Employee Ownership

A2i is an employee-owned company, giving our team a greater voice in the business and a shared interest in its long-term success. 

Founded by Susie Fisher, A2i has always been built around its people and the values of equality, fairness and respect. Employee ownership helps us protect those values, preserve what makes A2i special and build a sustainable future for the business. 

What does employee ownership mean?
A2i is owned on behalf of its employees through an Employee Ownership Trust (EOT). Rather than employees owning individual shares, the trust holds shares collectively for the benefit of the people who work here. 

The trust is overseen by a group of trustees, including employee representatives, who act in the interests of employees collectively and help ensure the purpose of the trust is upheld. 

Employee ownership doesn’t change the day-to-day running of A2i. Our management team continues to lead the business, while the EOT provides a structure through which employees can have a meaningful voice in shaping A2i’s future. 

Why employee ownership?
For us, employee ownership is about much more than who owns the company. It’s about protecting the culture we’ve built and giving the people who contribute to A2i’s success a greater stake in its future. 

It helps us to: 

    • Give employees a stronger voice
    • Protect our values and culture
    • Support A2i’s long-term stability and independence
    • Encourage collaboration and shared responsibility to keep A2i focused on the people and organisations we work with


Most importantly, it means we can continue doing what A2i has always set out to do: make information accessible and make a positive difference to the people and organisations we work with. 

Our future, together
Employee ownership gives A2i a strong foundation for the future. It allows us to retain the experience, values and purpose that have shaped the company, while giving our employees a greater role in shaping what comes next.

We’re proud to be employee owned – and excited about A2i’s next chapter. 

Our commitment to Sustainability

A2i believe in collective action in order to help the UK achieve Net Zero by 2030. Our climate action involves using renewable energy and products that are responsibly sourced and easily recyclable. Sustainability is integral to the daily operations at A2i, from the installation of our solar panels to how we dispose of our waste. Every decision we make reinforces our commitment to sustainability.

Image showing someone planting a seedling.
Data Security

Information Security at A2i

A2i prioritise the security of private and confidential data. How we collect, store, and use such data abides by the General Data Protection Regulation (GDPR) and Data Protection Act 2018. These regulations decide how long we store personal information, including your bank details, client information, and the documents we transcribe for you.

We are registered with the ICO and we also have a Cyber Essentials Plus certification

We always store personal information securely, take our legal responsibilities very seriously, and will go further than required when appropriate. We will always be honest and transparent about access to your data.

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