2 December 2019
What is an Easy Read? Easy Read is an increasingly popular format and we are translating more and more documents for our customers. But not everyone knows what it is or whether they should be proving their information in Easy Read for their customers and service users. Hopefully A2i can help you with this decision. …
2 September 2019
Talia joined A2i earlier this year, coming from a customer service background. She’s normally the first to answer the phone, so if you’ve called the office recently you’ve probably spoken to her! We asked Talia (short for Natalia) some questions about her role, as well as what she likes to do outside of work: 1. …
13 June 2019
“We are delighted with the work carried out by A2i on behalf of our student. It’s highly specialised work, requiring knowledge of both alternative formats and mathematics to a high level. We work with them to provide a timetable for materials to be produced across the year, and they tailor the documents to meet the …
12 November 2018
Did you know that 71% of disabled customers with access needs will click away from a website that they find difficult to use? And did you also know that 1 in 10 adults in the UK now listen to audiobooks? So, making your information accessible online in audio is vital if you want to reach …
19 October 2018
So, do you think your website is accessible? If you have PDF documents on there, then unfortunately it probably isn’t…unless you have accessible PDF’s. Have you ever listened to your online PDF documents using read-aloud software? If not, try it – you’ll see the problem! Read-aloud programmes will struggle to access normal PDFs. Your images, …
28 September 2018
Going to the theatre is special. Whether it’s to see a colourful musical, the latest smash-hit play or a festive family pantomime, these are treats that we should all be able to enjoy. Having a physical, sensory or mental disability does not mean you cannot experience the thrill of live performance. Did you know that …
16 July 2018
“…thanks but we don’t need accessible formats, we use a website screen reader on our site…” This is unfortunately something we’re hearing more and more from our clients, but unfortunately, it’s a misunderstanding which may create further barriers. We explain why… Although web screen readers such as Browsealoud and ReciteMe are highly impressive and …
12 June 2018
“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask …
23 May 2018
We hope you’re nearly there with your own preparations for GDPR, coming into force on 25 May. But please don’t forget your print-disabled customers, as they’ll need to read GDPR policies too. For support making your policy documents accessible for your blind and print disabled contacts, get in touch – we’re happy to help! For …
11 May 2018
Have you ever thought about how blind and partially sighted people access images? When clients send us documents to transcribe, they often assume we simply omit images. But it’s actually a bit more complicated than that… Making images accessible When we transcribe a document into an accessible format, we strive to create equal access to …