Category: blog

4 October 2023

‘A new Consumer Duty’: new access rules for financial services organisations

Since July of this year, financial services organisations have been expected to follow new rules that govern how they should treat their customers, especially more vulnerable customers. If you are an organisation that offers financial services such as banking, insurance or investment, this is for you. We want to help you keep up to date …

A desk with bills, a calculator and a pen spread across it

21 November 2022

BSL video orders with A2i: How to order and what to expect

The importance of BSL videos British Sign Language (BSL) videos make your information accessible to d/Deaf and hard-of-hearing users. This enables independence, inclusion, and a modern solution for meeting the needs of the d/Deaf community. A2i believes that bespoke BSL videos with subtitles are the most accessible format for d/Deaf end users. To find out …

A man relaxing on a sofa with his hands behind his head

22 September 2022

A2i are improving the look of your documents

Your alternative format documents might look different – we hope you like them. A2i’s primary aim is to make information accessible. We specialise in making accessible documents for people with visual or hearing impairments, learning disabilities and other types of disability. As part of our professional service we understand that branding, and a consistent and …

3 CD's with bands of colour to correspond with the corporate colours. Some CD's also show organisations logos and the front cover of the equivalent standard print version.

23 June 2022

Forms and surveys in alternative formats – how to make them accessible

If you have a form or survey, and you’re getting it transcribed into alternative formats such as Braille, Audio, Easy Read or British Sign Language video – that’s great. But have you thought about how people who read the Braille document, or listen to the audio, are going to respond? They can’t just fill in …

Easy Read form

9 December 2021

Thanks from Public Health Scotland for vaccine information in alternative formats

Thanks to the hard work of our A2i team, and with the expect guidance of staff at Public Health Scotland, we have worked together to produce accurate, reliable, accessible information for people across Scotland during the COVID-19 pandemic. A2i and Public Health Scotland have worked together since 2014. So when the COVID-19 pandemic started in …

Thank You Letter from Public Health Scotland

22 October 2021

Top tips – how to communicate with people with hearing loss

BSL (British Sign Language) videos with subtitles are a really important way for you to communicate online with people who have hearing loss. Having a video on your website gives valuable, equal, access to information. But would you know the best way to communicate with someone with hearing loss if you met them face-to-face? Here …

A lady talking to a gentleman, and using hand gestures at the same time.

7 May 2021

BSL videos – what types there are and what to use them for

A2i are really pleased to be expanding our BSL videos service. Although lots of people know what BSL is (British Sign Language), not many people know about the different types of video you can get, and what they are used for. BSL videos help you make your information accessible to all deaf and hard-of-hearing British …

BSL signer

4 November 2020

How to provide electronic accessible documents to your customers

Many offices are shut during the pandemic, and the way organisations are sending out information is changing rapidly for many, but remember that the Equality Act 2010 still applies and your documents need to be accessible. Commercial and private organisations who supply documents such as bills and magazines/journals that customers have subscribed to, need to …

Transcription to E-text

25 September 2020

Education, COVID-19 and accessible courses for disabled students

A2i can transcribe your documents so your courses are accessible for disabled students. Large Print – Braille – Tactile Diagrams – eText & Accessible PDF’s – Audio – BSL videos COVID-19 A lot has changed for students and staff over the last few months, but there are still students with disabilities who need accessible course material, letters, and prospectuses – plus the …

A range of printed alternative formats

2 April 2020

How A2i can help you during coronavirus

Are you offices closed? Are you worried about receiving documents from A2i and then sending them on to your customers? There’s no need to worry – A2i can help you… We are still Open! We know that many people are working from home now, as advised by the government. Some of your offices may already …

Accessible documents - Braille, audio, tactile, large print
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