Accessible theatre: 5 amazing ways to enjoy a night out

By Susie Fisher|September 28, 2018|Accessibility, Audio, blog, Braille, Easy Read, Large Print, Uncategorized|0 comments

Going to the theatre is special. Whether it’s to see a colourful musical, the latest smash-hit play or a festive family pantomime, these are treats that we should all be able to enjoy. Having a physical, sensory or mental disability does not mean you cannot experience the thrill of live performance. Did you know that theatres across the UK offer a selection of options to make their shows accessible to

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Say it loud: let people know about your accessibility measures

By Katy Brickley|June 12, 2018|Accessibility, Audio, blog, Braille, E-text, Easy Read, Large Print, Uncategorized|0 comments

“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask for documents in accessible formats because they might not know you’re happy to offer them

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Getting your GDPR policies in accessible formats

By Katy Brickley|May 23, 2018|Accessibility, Audio, Braille, E-text, Easy Read, Large Print, Podcast, Uncategorized|0 comments

We hope you’re nearly there with your own preparations for GDPR, coming into force on 25 May. But please don’t forget your print-disabled customers, as they’ll need to read GDPR policies too. For support making your policy documents accessible for your blind and print disabled contacts, get in touch – we’re happy to help! For example, why not get your GDPR policy statement transcribed into Audio format and uploaded to

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GDPR and access – find out what your clients really want

By Katy Brickley|May 22, 2018|Accessibility, Audio, Braille, E-text, Easy Read, Large Print, Uncategorized|0 comments

Contacting your clients about GDPR? Find out their preferred format at the same time. Did you know that not all blind people read Braille? Some people may prefer Large Print, Audio or E Text formats. Some of your customers with failing eyesight might not even be aware of the opportunity to read information in Large Print. And don’t forget that Easy Read format is an increasingly popular way for people with learning disabilities

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What is the purple pound?

By Katy Brickley|March 19, 2018|Accessibility, Audio, blog, Braille, E-text, Easy Read, Large Print, Tactile, Uncategorized|0 comments

The term ‘purple pound’ is now widely used to refer to the collective spending power of disabled people. This spending power is estimated to be worth about £249bn to the UK economy. Apart from being a legal duty, if you don’t make your products and services accessible to people with disabilities, you risk losing this potential business. Can you afford to do so? Stand out from the crowd: be accessible

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Getting accessible customer-service right first time

By Katy Brickley|October 16, 2017|Accessibility, Audio, blog, Braille, Easy Read, Large Print|0 comments

Recent research into how sensory-impaired people access disability benefits highlights problems in the PIP benefits application process. These problems are unnecessary, and hinder people from accessing the benefits they both rely on, and are entitled to. Ensuring people can access their disability benefits is of utmost priority, and these issues need to be addressed. But we think that the report’s recommendations are applicable to many client-facing services. In this post, we

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The Accessible Information Standard: update

By Katy Brickley|September 18, 2017|Accessibility, Audio, blog, Braille, E-text, Easy Read, Large Print|0 comments

How A2i can help you comply with the Accessible Information Standard The UK government’s Accessible Information Standard came into force from the 1st August 2016. You may already know that the Standard requires publicly funded health and social care organisations to ensure patients, service-users, their parents and carers can get information in an accessible format – such as Braille, Large Print, Audio, Easy Read or via Email. The Standard also

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How to write an alternative formats statement [template]

By Katy Brickley|June 2, 2017|Accessibility, Audio, blog, Braille, E-text, Easy Read, Large Print|0 comments

It may seem an odd question, but just how accessible is your statement about your document’s accessibility? We often find that document accessibility statements like ‘this information is available in alternative formats on request’ are in a tiny, hard-to-read font or colour, often hidden away at the back of the document – when they should be front and centre! If you’ve already made the effort to produce your information in

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Are you reaching all print-disabled customers?

By Katy Brickley|June 2, 2017|Audio, blog, Easy Read, Large Print|0 comments

Do you have customers with dyslexia or learning difficulties who might also benefit from accessible formats? Although most of the recipients of our transcriptions have sight loss, many are sighted, but are described as having a ‘print-disability’. But what does ‘print-disabled’ actually mean? “A print disabled person is a person who cannot effectively read print because of a visual, physical, perceptual, developmental, cognitive or learning disability.” So the term ‘print-disabled’

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