Easy Read – Top 10 FAQ’s

Many people are still unsure what Easy Read is or how to create it. Below are some Frequently Asked Questions that our customers send us. We hope the information helps you better understand both Easy Read and your customers’ requirements. If you don’t find an answer to your questions here just get in touch with us, we’d be happy to help: Email: info@a2i.co.uk Telephone: 01179 44 00 44 1. What

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Easy Read – should you be providing it?

Easy Read is an increasingly popular format and we are translating more and more documents for our customers. But not everyone knows what it is or whether they should be proving their information in Easy Read for their customers and service users. Hopefully A2i can help you with this decision. In summary, Easy Read is a written document format used by adults with a learning disability, to help them understand

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20 years of business at A2i

As we celebrate A2i’s business maturity and 20th birthday, our MD looks back over 20 years of change and looks ahead to an exciting future. By Susie Fisher A2i has grown into an established and reliable business, and 20 years is a huge success worth celebrating. I look back and remember modems, tape cassettes and karaoke machines and I can see how far we’ve come! A2i today is slick and

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Accessible theatre: 5 amazing ways to enjoy a night out

Going to the theatre is special. Whether it’s to see a colourful musical, the latest smash-hit play or a festive family pantomime, these are treats that we should all be able to enjoy. Having a physical, sensory or mental disability does not mean you cannot experience the thrill of live performance. Did you know that theatres across the UK offer a selection of options to make their shows accessible to

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Say it loud: let people know about your accessibility measures

“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask for documents in accessible formats because they might not know you’re happy to offer them

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Getting your GDPR policies in accessible formats

We hope you’re nearly there with your own preparations for GDPR, coming into force on 25 May. But please don’t forget your print-disabled customers, as they’ll need to read GDPR policies too. For support making your policy documents accessible for your blind and print disabled contacts, get in touch – we’re happy to help! For example, why not get your GDPR policy statement transcribed into Audio format and uploaded to

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GDPR and access – find out what your clients really want

Contacting your clients about GDPR? Find out their preferred format at the same time. Did you know that not all blind people read Braille? Some people may prefer Large Print, Audio or E Text formats. Some of your customers with failing eyesight might not even be aware of the opportunity to read information in Large Print. And don’t forget that Easy Read format is an increasingly popular way for people with learning disabilities

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What is the purple pound?

The term ‘purple pound’ is now widely used to refer to the collective spending power of disabled people. This spending power is estimated to be worth about £249bn to the UK economy. Apart from being a legal duty, if you don’t make your products and services accessible to people with disabilities, you risk losing this potential business. Can you afford to do so? Stand out from the crowd: be accessible

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Getting accessible customer-service right first time

Recent research into how sensory-impaired people access disability benefits highlights problems in the PIP benefits application process. These problems are unnecessary, and hinder people from accessing the benefits they both rely on, and are entitled to. Ensuring people can access their disability benefits is of utmost priority, and these issues need to be addressed. But we think that the report’s recommendations are applicable to many client-facing services. In this post, we

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The Accessible Information Standard: update

How A2i can help you comply with the Accessible Information Standard The UK government’s Accessible Information Standard came into force from the 1st August 2016. You may already know that the Standard requires publicly funded health and social care organisations to ensure patients, service-users, their parents and carers can get information in an accessible format – such as Braille, Large Print, Audio, Easy Read or via Email. The Standard also

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