Online audio: how to make your website information accessible

By Susie Fisher|November 12, 2018|Accessibility, Audio, blog, Podcast|0 comments

Did you know that 71% of disabled customers with access needs will click away from a website that they find difficult to use?   And did you also know that 1 in 10 adults in the UK now listen to audiobooks?   So, making your information accessible online in audio is vital if you want to reach more customers. It’s a great way to make your website accessible both to disabled customers,

Read More

Accessible PDFs: what are they?

By Susie Fisher|October 19, 2018|Accessibility, blog, E-text|0 comments

So, do you think your website is accessible? If you have PDF documents on there, then unfortunately it probably isn’t…unless you have accessible PDF’s. Have you ever listened to your online PDF documents using read-aloud software? If not, try it – you’ll see the problem!  Read-aloud programmes will struggle to access normal PDF’s. Your images, which often includes the magazine name and company logo, will just be missed out; information

Read More

Accessible theatre: 5 amazing ways to enjoy a night out

By Susie Fisher|September 28, 2018|Accessibility, Audio, blog, Braille, Easy Read, Large Print, Uncategorized|0 comments

Going to the theatre is special. Whether it’s to see a colourful musical, the latest smash-hit play or a festive family pantomime, these are treats that we should all be able to enjoy. Having a physical, sensory or mental disability does not mean you cannot experience the thrill of live performance. Did you know that theatres across the UK offer a selection of options to make their shows accessible to

Read More

Are web screen readers enough?

By Susie Fisher|July 16, 2018|Uncategorized|0 comments

“…thanks but we don’t need accessible formats, we use a website screen reader on our site…”   This is unfortunately something we’re hearing more and more from our clients, but unfortunately it’s a misunderstanding which may create further barriers. We explain why… Although web screen readers such as Browsealoud and ReciteMe are highly impressive and welcome new communication tools, they are not a cure-all and do not function as regular

Read More

Say it loud: let people know about your accessibility measures

By Katy Brickley|June 12, 2018|Accessibility, Audio, blog, Braille, E-text, Easy Read, Large Print, Uncategorized|0 comments

“No thanks, we don’t need your accessibility services – we don’t have any blind customers…” As a company devoted to making information accessible to people who are blind and visually-impaired, this is something we hear quite a lot. And, to be honest, it’s a little frustrating. Businesses and services should understand that customers often don’t ask for documents in accessible formats because they might not know you’re happy to offer them

Read More

Getting your GDPR policies in accessible formats

By Katy Brickley|May 23, 2018|Accessibility, Audio, Braille, E-text, Easy Read, Large Print, Podcast, Uncategorized|0 comments

We hope you’re nearly there with your own preparations for GDPR, coming into force on 25 May. But please don’t forget your print-disabled customers, as they’ll need to read GDPR policies too. For support making your policy documents accessible for your blind and print disabled contacts, get in touch – we’re happy to help! For example, why not get your GDPR policy statement transcribed into Audio format and uploaded to

Read More

GDPR and access – find out what your clients really want

By Katy Brickley|May 22, 2018|Accessibility, Audio, Braille, E-text, Easy Read, Large Print, Uncategorized|0 comments

Contacting your clients about GDPR? Find out their preferred format at the same time. Did you know that not all blind people read Braille? Some people may prefer Large Print, Audio or E Text formats. Some of your customers with failing eyesight might not even be aware of the opportunity to read information in Large Print. And don’t forget that Easy Read format is an increasingly popular way for people with learning disabilities

Read More

GDPR at A2i: we’re updating our privacy policy

By Katy Brickley|May 14, 2018|blog, Uncategorized|0 comments

In the last few weeks, you’ve probably been receiving a fair few emails from companies and organisations checking whether you still want to receive their newsletters and updates. This is because the law is changing with the introduction of the EU General Data Protection Regulation (GDPR), coming into effect on the 25 May 2018. This means that – alongside other businesses and organisations across the continent – we need to

Read More

Picture this! Making images accessible

By Katy Brickley|May 11, 2018|Accessibility, Audio, blog, Braille, E-text, Large Print, Tactile|0 comments

  Have you ever thought about how blind and partially sighted people access images? When clients send us documents to transcribe, they often assume we simply omit images. But it’s actually a bit more complicated than that… When we transcribe a document into an accessible format, we strive to create equal access to information. As such, when we come across an image we ask ourselves what the author of the

Read More

Easy steps to make your cafe, restaurant or shop more accessible

By Katy Brickley|April 30, 2018|Accessibility, blog, Uncategorized|0 comments

Did you know there are 13.3 million deaf and disabled people in the UK, many with hidden disabilities? You probably don’t want to exclude disabled people from your cafe, restaurant, shop or service but perhaps you don’t realise you’re doing so. We give you some advice on easy steps you can take to make sure you’re not creating unnecessary barriers… Is your door easy to open? Is there a big

Read More